KMS: Knowledge Management System or Knowledge Management Systems.

New technologies developed for the management of knowledge and its integration into a single platform. These tools are not directly related to the Business Intelligence, but we can manage all information and knowledge that exist in the company in order to get more out of it. For example, all the internal documentation, manuals, procedures that exist in the company will be stored in a document manager that once indexed can be viewed by members of an agile organization. At the end of the day, information is power and the faster you can get, the more benefits it generates.

Knowledge Management System (KM System) refers to computer systems for managing knowledge in organizations, supporting creation, capture, storage and distribution of information.These systems are a part of knowledge management strategy within organizations.

The idea of ​​a KM system is to allow employees to have full access to the documentation of the organization, origin of information and solutions. The typical example is the company where an engineer known compositions of metals that could reduce engine noise level. Sharing this information, could help design more effective engines or could help and give ideas to other componene of the organization to design better equipment or improve products.Another example would be the sales department you need customer information and more information is gathered by other partners in this regard. Or the IT department you have all your manuals and computerized management and documentation is easy to find solutions to problems presented earlier in this information.

A KM system could include:

  1. Film technology that enables the creation, management and sharing of documents with a particular format (such as Lotus Notes, Web portals for document management, distributed databases).
  2. Ontology / taxonomy: similar to the documentation technologies to create a system of terminologies that are used to summarize, organize or classify documents (eg Author, Subject, Organization, etc).
  3. Provide network maps of the organization to mostar flow of communication between the entities and individuals.
  4. Development of social tools within the organization to take greater advantage of the creation of the KM system.

KMS systems work with information, although it is a discipline that extends beyond the computer systems.The most important characteristics of a KMS may include:

  1. Purpose, a KMS isto have the explicit objective of the management of knowledge, allowing collaboration, sharing best practices and the like.
  2. Background: A systems perspective of KMS is to see that knowledge is organized with intelligence information, accumulated and integrated in a context of creation and application of that knowledge.
  3. Processes: the KMS is developed to support and enable knowledge-intensive processes, tasks or projects as building, construction, identification, capture, selection, evaluation, access, retrieval and application, which is called knowledge life cycle.
  4. Participants: Users can play active roles of participants involved in knowledge networks and communities, although this need not necessarily be the case.KMS Systems is designed to collectively develop knowledge and distribution of this knowledge is a continuous process of change, reconstruction and application in different contexts, for different participants with different backgrounds and experiences.
  5. Instruments: the KMS must support knowledge management tools, such as the capture, creation and sharing of codable aspects of the experience, the creation of corporate knowledge directories, with its correct classification, taxonomy or ontology, expertise locator systems, management skills, to enable collaboration tools to connect people interested in such topics, thus allowing the creation of knowledge networks.

A KMS provides integrated services to develop KM tools for a network of participants, which will be knowledge workers active throughout the life cycle of this.KMS systems can be used for processes of cooperation, collaboration between communities, virtual organizations, companies or other virtual networks to manage content, activities, interact and generate workflows, projects, workDepartments, privileges, roles, participants for the purpose of extracting and generating new knowledge, to give value and transfer, creating new services using new formats and interfaces on different channels of communication.

The term KMS can be associated with Open Source software and licensing, policy initiatives and Open Source Software, Open Standards, Open Protocols and Open Knowledge.

Benefits of KM sistems

Some of the most notable benefits of KM systems are:

  1. Valuable organizational information is shared across the organizational structure.
  2. We can avoid reinventing the wheel, reducing redundant work by reusing work already done by others in the same organization.
  3. Reduced training time for new employees.
  4. Intellectual property retention of the work after the employee leaves the company.It is as if knowledge was encoded.

KMS Tools

Opensource: Alfresco , Nuxeo , OpenKM .

Owners: In the magazine's Web KMWorld is a list of major manufacturers.